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Employee details

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Employers need to ensure that information they send to HM Revenue and Customs about their employees is correct.

The issue is particularly important as the Department for Work and Pensions (DWP) will start receiving real-time information on claimants' employment income from October 2013. This means that HMRC will need to ensure that employee records held on the National Insurance and PAYE Service (NPS) system match those held by employers in order to avoid any errors or discrepancies.

Employers should ensure that details such as names, dates of birth and National Insurance numbers are exactly the same wherever they are used, particularly where employees have double-barrelled surnames or are commonly known by a different first name to that on their official records.

When submitting any information to HMRC, employers should make sure they are using the correct details for all staff, rather than simply guessing what these might be.

HMRC has previously said that there are large numbers of missing National Insurance numbers and cases where data has simply been 'made up', which it will need to look into.

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