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Anthony Baines demonstrates our Service Pledge
Anthony Baines, a Senior Associate Solicitor in our Commercial Property team, has truly demonstrated his commitment and delivery of our Crombie Wilkinson Solicitors Service Pledge.
Our Service Pledge has 8 commitments, and we work together as a team to deliver an excellent client experience for our clients.
Anthony recently received feedback from a client who he completed a commercial property sale for in Malton. We have mapped the client feedback to the individual #ServicePledge commitments below so you can see how excellent Anthony’s #ClientCentred service was:
- listen and care about you and your circumstances
“I was always listened to. Every query was dealt with perfectly”
- treat you politely, considerately and with respect
“I and my family have used your services for many years without fault. Have always had perfect service and could not suggest any areas for improvement.”
- work with you as a team so you come to know and trust us
“All was done in a very fair manner.”
- update you regularly using plain language
“Full explanations always given in layman terms.”
- work hard to avoid delays
“At every stage I was fully informed.”
- contact you should unforeseen events happen
- ensure there are no surprises on costs
- take on board your feedback so we can continuously improve our service
“I have had 30 years commercial and personal service without a blemish. Cannot fault any aspect of service.”
Anthony is a Solicitor based at our Malton office and his practice areas are commercial property, agricultural law and conveyancing.
Anthony joined our firm in December 1999 and qualified with Crombie Wilkinson as a Solicitor in June 2003. He has a great deal of experience in Commercial Property transactions both in freehold development work and leasehold matters, including enfranchisement work. He has also dealt for many years with both Agricultural Holdings Act Agreements and Farm Business Tenancies and all issues which flow from them.
You can contact Anthony on 01653 600070.