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16th year of Lexcel accreditation
- AuthorDuncan Morter
Following a recent annual independent assessment, local law firm Crombie Wilkinson Solicitors, with offices in Pickering, Malton, Selby and York, is delighted to confirm their continued accreditation with Lexcel, the Law Society quality standard. They now enter their 16th year of Lexcel accreditation. Lexcel is an accreditation indicating quality in relation to legal practice management standards. It was introduced by The Law Society of England and Wales in 1998 and recognises excellence in legal practice management and client care.
Duncan Morter, Managing Director said “The fact that we received such an excellent Lexcel review was down to the hard work of each and every member of the staff in the firm and we were very proud listening to the praise from the assessor - ‘Overwhelmingly highly compliant’, ‘can do and positive approach’ and in relation to client care ‘clearly an approach that works’ were just some of the phrases used by the Lexcel Assessor who attended the inspection across our four offices. This was particularly exceptional for our team at the Pickering office who went through the assessment with flying colours in less than two months after joining forces with us! ”
“It is vital to manage the quality of our legal services effectively. A quality management system that is independently assessed demonstrates our commitment to consistently deliver services that meet client expectations, improve overall client satisfaction and assist regulatory compliance especially in a world where there is ever changing regulatory requirements.”
Neil Armstrong, Chairman of Pickering in Business presented the Lexcel certificate to the firm at their Pickering office. Pickering in Business represents the interests of all Pickering businesses.