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Update on providing you with our legal services from 6 January 2021

View profile for Duncan Morter
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Our expert and trusted legal team continue to work remotely. Please rest assured that we are continuing to provide our full range of  legal services to support our clients in this challenging period, this includes our award-winning residential conveyancing team who continue to work tirelessly on sales and purchase transactions for clients and will continue to do so with the confirmation by the government that the housing market will stay open during this third lockdown period.

Lockdown arrangements

From Wednesday 6 January 2021, our office premises temporarily have their office doors closed to the public and will stay closed during lockdown, in line with the latest official advice. You can access all our legal services while we work remotely during the lockdown period.

We are regularly monitoring and adapting our services in line with Government guidelines. We want to reassure all of our clients and contacts that we are taking appropriate actions to implement the latest advice from the UK Government to ensure that we keep our people safe while continuing to provide our full range of services to support you in this challenging period.

Open for business

We are, of course, still very much ‘open for business’, in the way we have been since the first lockdown back in March 2020. We are successfully holding appointments on the telephone and via video conferencing with clients. The contact details for our staff are on the ‘Meet the Team’ page of our website. Please do not hesitate to get in touch with us for legal help and advice during this lockdown period, we are here for you, your family and your business.

Our team are working really hard remotely, providing an excellent service to our clients and supporting each other to work together as one team to deliver on our Service Pledge and our firms Values (Client Centred, Citizenship, Continuous Improvement).

We are well placed to deliver our services while working remotely, after we adapted how we work during the first and second lockdowns, we continue to make improvements as we receive feedback and adopt new ideas.

  • We have in place secure, remote working facilities and an electronic case management system and your confidential information will be kept secure and up to date.
  • Our Legal Advisors will continue to work on your matter so that we maintain our service during these challenging times.

Contact details

Please can we ask you to email us if you are able to, rather than sending us post with our staff working from home. We are operating to our usual hours, so emailing us will speed up the process of getting your correspondence to the appropriate legal advisor. You can of course also telephone one of our offices to speak to a member of staff - York 01904 624184, Selby 01757 708957, Malton 01653 600070 or Pickering 01751 472121. Direct contact details for our staff can be found on our 'Meet the Team' page on our website.

We put our staff and clients’ health and wellbeing ahead of everything we do to make sure we do the right thing for the collective effort in reducing the spread of the virus. We know that you will appreciate the steps we are taking to protect everyone. 

We thank you for your understanding and, most of all, please stay safe.

Duncan Morter
Managing Director